Thank You Letter

23th May 2018

Ms. Amy Lin
Manager
ABC Company

Dear Ms. Lin:

Thank you for meeting with me this morning to discuss the executive assistant position. I enjoyed our conversation, and I am very excited about the possibility of joining your team.

I know what it takes to run a busy and successful insurance office. In my last position as an administrative assistant for XYZ Company, I helped manage all aspects of the operation, handling tasks such as bookkeeping, customer service, claims processing, report preparation and ongoing communications with the district manager.

You mentioned that you need an assistant who has strong “people” skills, and this is an area in which I excel. At XYZ Company, I helped the manager build a loyal client base by consistently providing excellent service. My last supervisor said, “John is one of the hardest-working employees I have known. His friendly and professional customer-service skills helped the firm achieve a 20 percent revenue increase last year, and I couldn’t have done it without him.”

Again, thank you for considering me for this exciting opportunity. As you requested, I’m enclosing a list of professional references. Please feel free to call me if you need additional information, have any questions or would like to offer me the job! Thank you for your time, and I look forward to hearing from you.

Sincerely,

John Smith

Enclosure: List of References

Response to Job Offer Letter

Dear Mr.Alex

Thank you for offering me the position of Director of Engineering for Doe. I would be delighted to affiliate myself with such a dynamic and innovative company.

When we discussed the position, you mentioned the opportunities for profit-sharing and stock options. Participating in these is very important to me but I did not see any mention of them in your offer. I need to know if these are available to me as a member of your management team.

I would appreciate hearing from you regarding this, but in any case I will call you early next week. I look forward to getting this resolved and joining your team.

Sincerely Your

Rani

Refusal Letter

20 May 2018
Rina Waty
Jakarta

Dear Rina

Thank you for your interest in Graduate Studies at the University of British Columbia. We received many interesting and excellent applications, only some of which we were able to accept this year. We reviewed your application very carefully and note several strong features. There is rigorous competition for entry into our graduate programs and your application was not among those that we were able to accept.

We encourage you to apply to other graduate schools and we wish you every success with your studies and beyond.

Yours truly,

Nina
Graduate Advisor

Refusal Letter

February 15, 2017
Maya Robertson
35 San Juan Avenue
Simpsonville, SC 29680
Dear Maya Robertson,
We at Techni Network would like to thank you for taking the time to interview for the senior position of Marketing Manager. We enjoyed learning more about you and the interesting roles you’ve worked in around the country, and we appreciate your patience and willingness to answer our many questions.
We considered your strengths and skills carefully, but we’ve decided to move forward with a candidate who we feel is a better fit. We will therefore not be asking you to attend the final round of interviews.
We would like to keep your resume on file should any other opportunities present themselves in the near future. Please let us know if you’d be interested in hearing about such opportunities.
Thank you again for your interest in working for Techni Network. We wish you luck in all your future career endeavors and hope you find a suitable position swiftly.
Sincerely,
Sam Moore
Human Resource Manager
Techni Network

Recommendation Letter

February 16, 2017                      

Dear Hiring Manager:
I was initially impressed with Sharon Westman's enthusiasm, communication skills and professional demeanor when I hired her four years ago as a customer service rep within JRW Inc.'s call center. During the two years Sharon reported to me (I have since moved on to a different department), she consistently demonstrated all of these qualities and more, and I heartily endorse her for any customer service position.
Sharon is reliable, dedicated and eternally upbeat. Her ability to calm angry or frustrated customers is unparalleled, and it is because of her excellence in this area that I repeatedly asked her to mentor new employees in the call center. Sharon multitasks effectively and is able to handle a high-volume workload. She consistently met or surpassed all weekly call center metrics (including customer satisfaction, call volume and response time), and her daily written reports were accurate and thorough.
Of particular value to me as a former call center manager was Sharon's team player mind-set, enthusiastic embrace of change, ability to work with minimal supervision and unwavering commitment to exceeding customer expectations. I regularly received unsolicited praise from customers commending Sharon's outstanding level of service, professionalism and follow-through.
Organized and diligent, Sharon quickly learned technology systems and software that were unfamiliar to her when she first started with JRW, and she also attended optional professional-development seminars offered through the company. She is pursuing an associate's degree in business through evening classes at ABC Community College.
Sharon is a hardworking, top-performing customer service professional. She has my highest recommendation, and I am happy to furnish more details if you would like additional information.
Sincerely,

Carla Pederson
Field Service Manager (former Call Center Manager)
JRW Inc.
(555) 555-5555